This privacy policy sets out how Beulah London uses and protects any information that you give Beulah London when you use this website. Beulah London is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Beulah London may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect please see below.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
• We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

SMS

We are committed to protecting the privacy of our customers. This SMS Privacy Policy outlines how we collect, use, and protect the mobile numbers provided by our customers for transactional and promotional messaging. By using our services or subscribing to SMS updates, you agree to the terms described in this policy.

1. Information We Collect

We collect mobile numbers from our customers in the following ways:

• During Account Registration: When you create an account on our website.

• At Checkout: To confirm your order status and provide updates.

• For Marketing Opt-In: When you choose to receive promotional offers and updates via SMS.

2. How We Use Your Mobile Number

We may use your mobile number for the following purposes:

• Transactional SMS: To send order confirmations, shipping updates, and other service-related messages.

• Promotional SMS: To send special offers, marketing updates, and other promotional content if you have opted in to receive these messages.

3. Your Consent

By providing your mobile number, you consent to receive SMS messages from COMPANY NAME for the purposes outlined above. You can withdraw your consent at any time by following the opt-out instructions in our messages.

4. Opt-Out Policy

You can opt out of receiving promotional SMS messages by:

• Replying “STOP” to any promotional SMS you receive from us.

• Contacting our customer support team at EMAIL ADDRESS

Please note that even if you opt out of promotional messages, we may still send you transactional SMS related to your orders or account activity.

5. Data Security

We take appropriate measures to protect your mobile number and other personal information. We use secure systems to store your information and prevent unauthorized access, disclosure, or misuse.

6. Third-Party Services

We may use third-party service providers to send SMS messages on our behalf. These service providers are contractually obligated to protect your information and use it only for the purpose of sending SMS communications as directed by us.

7. Sharing Your Information

We do not sell, rent, or trade your mobile number with third parties for their marketing purposes. We may share your information as required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our SMS Privacy Policy or how we handle your information, please contact us at:

• Email: EMAIL ADDRESS

By using our services or subscribing to SMS updates, you agree to this SMS Privacy Policy.

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at care@beulahlondon.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email care@beulahlondon.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

The table below lists the cookies we collect and what information they store.